Ways to Bank

Wherever you are, we have an easy and convenient way for you to bank!

In Branch Expand/Collapse

In Branch Banking

 

 

We love to see our Members, and we offer full service banking from our friendly and knowledgeable Staff.

Visit us in one of our two conveniently located branches:

  • Kingston Branch: Princess Street at Frontenac Street  
  • Amherstview Branch: Loyalist Plaza 

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We offer personal telephone banking during business hours so that you can speak to a real person who actually knows you and can answer all of your questions. 

Visit us in one of our two conveniently located branches:

  • Kingston Branch: 613-548-4094 
  • Amherstview Branch: 613-634-3875 

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MemberDirect Online Banking provides secure and convenient access to your Credit Union account information 24/7.

Important Information on Banking System Conversion

We are excited to advise that we are now in the final stages of merging our banking systems. On January 31st 2018, the previous Limestone Credit Union banking system will begin to migrate to the new Comtech Fire system. We expect the transition period will last approximately 14 hours, the new system coming on line at approximately 9:00 AM on February 1st 2018.

During this overnight period, you will not have access on line banking.

You will need your new account number (which will be sent to you in a mailing) to access online banking on our new website on February 1st, 2018. The new banking system we are moving to will greatly improve our ability to serve your banking needs going forward, but more on that later.

Anytime after 9:00 AM on February 1st, you will need to reset your online banking by performing the following instructions:

  1. Delete all former browser bookmarks.
  2. The new online banking URL (web site) is www.comtechfirecu.com. Enter the new URL and bookmark it. You can either do this from your mobile device or from your computer.
  3. Locate the online banking area on the page.
  4. Under “Member Number”, enter the account number that you will or have received in the mailing. It is your new account identification number.
  5. Under “Password”, enter the word “Lime” and the last four digits of your SIN (Social Insurance Number).
  6. You will be redirected to the new online banking page, where you will be prompted to change your password (PAC). PAC's can be between 8 and 16 characters, alpha numeric, non-case sensitive and some special characters ( for example #, %, $). It is a good idea for security reasons to change your password frequently.
  7. You are now ready to use your new on line banking system. Your history and record of payees should all be there, just like before.

THE BAD NEWS (Not a lot, but some…)

  1. E Transfers. You will lose all recipients, profile and history upon conversion. Please reset your recipients and profile post conversion. Also to avoid orphaned e-transfers, you will not be able to send e transfers on the existing system approximately one week prior to the conversion date (January 31st 2018). During this period, you can contact us at the Princess Street or Amherstview Branches for alternatives.
  2. Interac Online Payment. This feature is not currently available, and unfortunately will be lost to you. We are looking to introduce the feature at a later date, post conversion.

Well that wasn’t so bad, but where there is bad news, there is also…. GOOD NEWS

GOOD NEWS

  1. Online Banking - E Documents. You will receive documentation (e.g. T5s, RSP Tax Receipts) securely and conveniently through your online banking e-Documents.
  2. Member Direct Small Business Banking. If you are a small business owner, you will have a new, comprehensive online and mobile banking platform that can significantly simplify your business banking and add efficiencies with better record keeping.
  3. Online Banking – Me-To-Me Transfers. When you log into online banking, you will be able to transfer to and from your other bank or credit union accounts to your Comtech Fire account.
  4. Mobile App/Deposit Anywhere. With Deposit Anywhere, our members will have the convenience to deposit their cheques on the go, anywhere, anytime – another great feature that expands Comtech Fire’s digital banking services. You will also now be able to download Comtech Fire’s Mobile Apps (you will need the mobile banking app for Deposit Anywhere), making banking on the go simpler than ever. Simply go to the App Store and download the Comtech Fire Mobile Banking App, and away you go! Depositing a cheque is as simple as taking a photo with your mobile phone!
  5. Member Cards/Banking History/Payees. Your existing Member Card will still work with the new banking system and your banking records will all be transferred to the new system.
  6. In-Branch service at the Toronto King Street and Avenue Road branches; and the Ottawa Bank Street branch will be available to you after conversion.
  7. Online Banking Alerts. You will be able to set up various banking Alerts and register for mobile Alerts when you log into online banking.

This conversion allows us to offer significantly enhanced services to you going forward. We will be providing regular updates on the Limestone CU web site (www.limestonecu.com), and through direct mail, so please check in periodically on the web site for progress updates on the conversion.

We’re working hard to ensure a smooth transition experience, however should you encounter any issues, or have any questions we are here for you. If you need our assistance, please contact Kingston Branch at 613-548-4094 or Amherstview Branch at 613-634-3875

We would like to take this opportunity for any inconvenience this conversion may cause you. We appreciate your business with us and your continued support as we move into the future together.

ATM Expand/Collapse

 

 

Just another way to access your account 24/7. 
ATMs allow you to make inquiries, withdrawal and deposit cash as well as pay bills. 

Members have access to THE EXCHANGE® Network that is available in all 10 provinces across the country.

This shared network offers surcharge free full-service ATMs that allows members to withdrawal and deposit to their account.